Managed Services

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The buzzword relating to IT Support is “Managed Services.” Every day more businesses are jumping on the managed services bandwagon. However, what does managed services actually mean? Also, How can you tell if an IT Support company is not just using the word as a marketing tool? Will you know if they are in fact only offering “flat rate” services packaged as “managed services”?

As a definition, Managed Services allows a business to offload IT operations to a service provider. This group is known as a Managed Services Provider. The provider assumes 24-hour monitoring to manage and resolve problems for the IT systems within your business.

What Are Managed Services

The Real Benefits of Managed Services​​

One of the biggest benefits of Managed Services is discovering problems before they can affect your business.

A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations. Also, you will reap the benefits of preventing fires, rather than fighting them.

Reduced costs: Businesses are able to control and reduce their overall operating costs. Cost-effective access to enterprise-level support is a reality.

24-hour monitoring: Because the we also manage all of your vendor relationships, issues  are dealt with directly with the vendor. As a result of this, you don’t have to take time away from your business to call your internet provider, for example. Our “always-eyes-on” network monitoring provides an additional level of comfort and security.

6 Additional Benefits Of Managed Services:

  1. Increased operational efficiency

  2. Reduced operating costs

  3. Cost-effective access to enterprise-level support

  4. Minimized downtime

  5. Allows the focus to be on running the business, and not the technology

  6. Peace of mind from knowing that the network is monitored 24/7/365

Which type of maintenance do you currently have?

If you answer “no” to any of the following questions, you are utilizing a break-fix methodology and could benefit from switching!

Do you…

  1. … know which equipment on your network is aging and might need replacing in the next 6 months?
  2. … know if your server and all of your desktops have the latest anti-virus updates installed and are functioning correctly?
  3. … have one number to call for all of your technology service requirements?
  4. … know if the latest security patches have been installed on your network?
  5. … know who the heaviest internet users are, and whether they are downloading large files which can slow down the network, or accessing inappropriate web sites?
  6. … only hear from your computer guys “after” things break?
  7. …know which PCs are running out of memory, affecting user performance?
  8. … know which PCs are running out of hard drive space? Or have high disk utilization?
  9. … find out immediately if your data back-up fails to run?
  10. … know the status in real time of your server’s storage health?

WHY WAIT?

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technology. With so much that you could gain, what do you have to lose? 

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