The buzzword relating to IT Support is “Managed Services.” Every day more businesses are jumping on the managed services bandwagon. However, what does managed services actually mean? Also, How can you tell if an IT Support company is not just using the word as a marketing tool? Will you know if they are in fact only offering “flat rate” services packaged as “managed services”?
As a definition, Managed Services allows a business to offload IT operations to a service provider. This group is known as a Managed Services Provider. The provider assumes 24-hour monitoring to manage and resolve problems for the IT systems within your business.
One of the biggest benefits of Managed Services is discovering problems before they can affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations. Also, you will reap the benefits of preventing fires, rather than fighting them.
Reduced costs: Businesses are able to control and reduce their overall operating costs. Cost-effective access to enterprise-level support is a reality.
24-hour monitoring: Because the we also manage all of your vendor relationships, issues are dealt with directly with the vendor. As a result of this, you don’t have to take time away from your business to call your internet provider, for example. Our “always-eyes-on” network monitoring provides an additional level of comfort and security.
Increased operational efficiency
Reduced operating costs
Cost-effective access to enterprise-level support
Allows the focus to be on running the business, and not the technology
Peace of mind from knowing that the network is monitored 24/7/365
If you answer “no” to any of the following questions, you are utilizing a break-fix methodology and could benefit from switching!
Let us sit down with you to see how we can help your business with your
technology. With so much that you could gain, what do you have to lose?
Consultations are free!