Hosted Voice with Local Service
Looking for a reliable and feature-rich hosted voice solution for your business? Look no further than our Hosted Voice service. With this service, you can take advantage of cloud continuity, resilient infrastructure, enterprise features, voicemail to email, transcription, auto-attendants, ring groups, business hours management, and much more.
The best part is that you don’t need to be an expert to use it – we will set up the phone system and manage it for you. Simply sit back and relax while we take care of everything. Plus, we can port your current phone number over into our system so that you can continue using it without any interruption. Contact us today to learn more about our Hosted Voice service.
Core Features: mobile app, desktop app, Microsoft Teams integration, business SMS, multi-level auto-attendant, visual voicemail, call recording, music on hold, presence monitoring, multi-language IVR.
Call Handling: caller-ID, blocking and do not disturb, call forwarding and transfer, call waiting and parking, conferencing, answering rules.
Device Management: auto-provisioning, customization of directories, device overrides, geography-based provisioning, hotdesking.
Call Management: call monitoring, call queues & routing, ring groups.
Voice Services: text-to-speech, speech-to-text.
Security: secure portal, transport layer security, SRTP audio encryption, STIR/SHAKEN support.
Call Center: expanded auto-attendant, extensive call center reporting, customized call queue routing and thresholds, comprehensive agent customization, graphs statistics and trend analysis, real-time monitoring & alerts, pre-built and customer performance dashboards, call recording, performance monitoring, screen POP with 250+ CRM integrations, and more!