our values

Clients First

We exist to provide world class service to every single user, by providing fast and efficient support, high-value strategy, and proactive management. This allows us to help you maintain peace of mind for your technology solutions, knowing we are there for you when you need us.

Our team provides consistent, excellent customer service because these are our primary values for all of us at JPtheGeek. We will provide you with excellent service that makes you feel good after we leave.

None of that IT guy that makes you feel less than they are because you didn’t know how to resolve your issue. We work really hard to provide you with the best support that we can give. Only 100% customer satisfaction is acceptable for us.

We’re not your typical IT services company, we’re local, family-like, non-franchise and we deeply care about each and every single person that we support.

Ready for something better? Contact us today!

-Jesse Pearson, Owner

SERVICE

As a service organization, we believe in going above and beyond in everything we do to deliver only the best to every single end user. We believe that we should always leave them better than they were before.

RELATIONSHIP

We believe that our relationship with every client is of the utmost importance. Relationships build trust. Trust builds confidence, and confidence allows us to learn your needs and best serve you.

TECHNOLOGY

We love technology, pretty much everything about it. Except when our computer doesn't work right, who has time for that? We will maintain a strong knowledge of current technology culture, threats, and advantages to keep you at the top.

ACCOUNTABILITY

We won't get everything right, and we won't know everything. We will be the first to admit it. We believe that any good relationship, built on trust, knows we have the very best of intentions for your success.

EXCELLENCE

We promise to always provide you with the best level of service possible. We strive to learn on a daily basis to always provide the very best solutions to your organization.

PROCESS

Process is how we operate on a daily basis. Processes are the true backbone to every organization, and without them everything would fail. We will ensure you have everything you need where, when, and how you need it.

Expert Solutions on leading technology

we know how to build success for you